Refund policy
Return & Refund Policy
At EndlessBond, every piece is crafted to symbolize connection, intention, and timeless beauty. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible:
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The item must be unused and in its original condition
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All original packaging must be included
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Proof of purchase is required
Non-returnable items:
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Items purchased on sale
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Gift cards
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Earrings (for hygiene reasons, if applicable)
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Personalized or custom pieces
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery at:
We will make it right immediately.
Refunds
Once your return is inspected and approved, your refund will be issued to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.